Vault Storage Singapore

• Opening a BullionStar account is quick & simple.
• Ordering bullion is seamless: just add your preferred bullion products to the shopping cart and choose “Vault Storage” once you checkout.
• You can hold both bullion and cash in your account.
• Bullion in our vaults is allocated & segregated; you maintain direct legal ownership.
• Bullion is insured against all risks at full replacement value.
• We offer 5 different types of audits, including 3rd party audits, customer audits, and Live Audit Report.
• We give you a certificate to prove the legal ownership of your bullion.
• You can view pictures of your bullion from your account.
• We protect the confidentiality of our customers.
• Our vaults utilize state of the art security and surveillance measures.
• Our storage costs are some of the industry’s best.

In addition, you can hold U.S. dollars, euros, and Singapore dollars. Cash funds in your account can be withdrawn at your convenience or used to purchase bullion.

Holding cash in your BullionStar account is beneficial because it allows you to:

• Trade bullion or average in & out of positions.
• Sell your bullion and use those funds for future orders.
• Execute faster transactions because funds are already in your account.
• Minimize bank transaction fees.
• Protect your cash from banking system risks (BullionStar is not a bank and doesn’t engage in fractional reserve lending).
• Easily control and manage your cash and bullion online.

• You have the power to manage and analyze your precious metals portfolio at your fingertips.
• You can value your precious metals holdings in different currencies and by using different valuation methods including buy price, sell price, and spot price.
• View the latest vault certificate that verifies your legal ownership of your precious metals that are stored in BullionStar’s vaults.
• View uploaded pictures of your precious metals.
• Funds in your BullionStar account can be used toward purchases or withdrawn at your convenience.
• Access the Live Audit Report to verify the existence of your precious metals in BullionStar’s vaults.
• View the audit protocols by our LBMA-approved third party auditor, Bureau Veritas.
• Check your transaction history online.

• Upon storing your bullion, we take pictures of your bullion and their serial numbers and upload those pictures to your account.
• Those pictures identify your bullion and verify that the serial numbers in the uploaded pictures match the serial numbers on your invoice and in the Live Audit Report.
• All bullion is handled under high-resolution video surveillance and must be signed for by two administration officers.
• All customer-owned bullion is segregated from bullion owned by BullionStar.
• All bullion is regularly subjected to regular internal audits in addition to bi-annual audits by our LMBA-approved third party auditor, Bureau Veritas.
• BullionStar vault customers can access their proof of ownership certificates from their accounts.

• Stored bullion is insured through Marsh, a world-renowned insurance broking and risk management firm, and underwritten by various syndicates at Lloyd’s of London.
• Our insurance policy covers all precious metals, cash, and other property held in BullionStar’s name or entrusted to BullionStar.
• Our customers benefit from Singapore’s low insurance premiums that are the result of the nation’s stability and security, which allows BullionStar to charge some of the industry’s lowest bullion storage rates.
• BullionStar storage customers are fully protected against any loss or damage to their bullion.

1. Customer Audits

• Customers can conduct their own, in-person audits of their holdings in our vaults, for maximum assurance.
• Please contact us to set up your audit appointment. In addition, a SGD 99 fee is charged for each in-person audit.

2. Third Party Audits 

• Our LBMA-approved 3^rd part auditor, Bureau Veritas, conducts twice-annual audits of all customer-owned bullion. Bureau Veritas verifies the physical existence of all customer-owned precious metals, matches the serial numbers of randomly selected bullion bars to verify that they match the serial numbers listed in the Live Audit Report, and verifies the weights of randomly selected bullion bars to ensure their legitimacy.
• Bureau Veritas audit reports can be downloaded here.

3. Live Audit Report 

• BullionStar’s Live Audit Report lets you verify your holdings within an anonymous list of all customer-owned bullion. Customer bullion lists can be viewed by product type and vault account number.
• Live Audit Report data is extracted live from BullionStar’s vault inventory system and is updated in real time when bullion is deposited or withdrawn from the vault.

4. Internal Audits

• In addition to third-party audits, BullionStar conducts its own regular internal audits as part of a commitment to our insurance underwriter, Marsh, that all bullion is properly documented, organized, and segregated.

5. Financial Audits

• BullionStar is a fully audited company.
• BullionStar is audited every year by a licensed Singaporean auditing firm as required by Singaporean law.
• BullionStar's auditor verifies our physical stock inventory during each audit.
• Audit reports are included in BullionStar’s annual report.

• An online appointment must be made to pick up your bullion.

• Customers can access their bullion pictures here.
• The pictures that we take include your bullion’s serial numbers so that you can identify your bullion and check that the serial numbers are matching the serial numbers on your invoice and in the Live Audit Report.
• Once the pictures are taken and uploaded to your account, you will receive an e-mail and text message to confirm that your bullion pictures are available for viewing.

• The Bullion Savings Program works by allowing customers to purchase gold, silver, and platinum on a gram-by-gram basis. Each gram is fully backed by physical precious metals.
• BSP grams of gold, silver, and platinum are offered at some of the industry’s lowest premiums and spreads, which makes this one of the most cost-effective ways to build a physical precious metals portfolio over time.
• The Bullion Savings Program is helpful for those looking to trade in and out of positions without having to take physical possession.
• BSP grams can be sold back to BullionStar at any time.
• Upon meeting certain minimum holdings, BSP participants have the option of converting their gold, silver, and platinum grams into larger gold, silver, or platinum bullion bars without paying any conversion fees.
• For the sake of transparency, BullionStar publishes a daily report of the physical gold, silver, and platinum that back each of the three BSP programs.
• Buy BSP Grams here.

• The vault certificate is updated every time a new transaction occurs such as buying, selling, or withdrawing bullion.
• The vault certificate can be downloaded at any time for ease of printing and saving.
• The vault certificate proves your direct legal ownership of your fully insured, allocated, and audited precious metals that are stored in BullionStar’s vaults.

• Our vault is protected by no less than seven different surveillance & security measures, including high-resolution cameras, biometric scanners, motion-detection sensors, biometric scanners, and seismographic sensors.
• The vault entrance is protected by a one-ton door.
• Auxiliary police are on constant standby to protect against intruders or any other suspicious activities.
• Though extraordinarily unlikely to be used, BullionStar and our customers are fully insured against all risks including fidelity and mysterious disappearance.
• Singapore’s high stability and strong rule of law make it one of the world’s best jurisdictions for buying and storing precious metals.

There may be another bullion dealer that charges such low fees for storing precious metals, but we’ve certainly never heard of them!

Fee Schedule

• Gold bullion: 0.39% per year
• Silver & platinum bullion: 0.59% per year
• Gold BSP grams: 0.09% per year
• Silver & platinum BSP grams: 0.19% per year
• If the calculated daily fee is below SGD 0.19 per day, we charge a daily minimum storage fee of SGD 0.19 for each storage jurisdiction. Note: customer accounts that don’t hold any bullion in Singapore or only hold free BSP grams that are awarded when new accounts are opened do not have to pay the minimum fee.
• It’s free to convert or withdraw Bullion Savings Program grams.
• Vault withdrawal of precious metals (excluding BSP grams) costs SGD 129 each time.
• In-person auditing of bullion held in the vault costs SGD 200 each time.
• If storage charges are paid late, we charge a fee of SGD 99 for each reminder in addition to monthly interest of 2%.
• We calculate storage fees every day based on the metal’s mid-spot price at SGT 00:01.
• We invoice storage charges on 1 March each year or when you sell or withdraw your bullion — whichever occurs first. We calculate the storage charge each day. For example, if you store SGD 30,000 worth of gold bullion in Singapore, the daily storage charge will be SGD 0.32 (SGD 30,000*0.0039/365). The total cost of storage is determined by adding up the daily storage costs for the full year. You can view your accrued storage charges in the “Storage Charges” section of your BullionStar account.