Vault Storage United States

• Click here to open a BullionStar account.
• It’s easy to purchase and store precious metals with BullionStar. Simply add your preferred products to the shopping cart and choose “Vault Storage” upon checking out.
• You can conduct a physical audit of your precious metals. Please contact us to schedule the audit.
• You can physically withdraw your precious metals from our vault at any time either by shipment or in-person pick-up at our Dallas vault. For in-person withdrawals, please contact us to make an appointment.
• All customer-owned precious metals in our vaults are fully allocated and segregated. Our customers retain full, direct legal ownership of their precious metals.
• All customer-owned assets are fully insured against all risks.
• We offer no less than five different types of audits, including third-party audits, customer audits, and our Live Audit Report.
• You can download an ownership certificate to prove the legal ownership of your precious metals.
• You can view pictures of your precious metals that are uploaded to your BullionStar account.
• All individual customer details and customer holdings are treated with complete confidentiality.
• Our U.S. vault is Class III UL-rated, guarded by a professional armed security team at all times, and under constant surveillance by a state-of-the-art, multi-redundant security system.

• Your BullionStar account allows you to manage and analyze your precious metals portfolio with ease. You can also check your transaction history, view pictures of your precious metals, and access the latest vault certificate that proves that you are the legal owner of your precious metals that are vaulted with us.
• You can see the value of your precious metals portfolio in different currencies. You can also use different valuation methods online for your bullion portfolio such as buy price, sell price, and spot price.
• You can view our Live Audit Report to verify the existence of your precious metals that are stored with us.
• We offer you the ability to download audit protocols from the audits conducted by our LBMA-approved third-party auditor, Bureau Veritas.

We offer you two ways to withdraw your precious metals. You can either have your metals shipped directly to you or you can pick them up in-person at our Dallas, Texas vault. If you would like to pick up your metals at the vault, please contact us to make an appointment.

• Our vault is Class III UL-rated and is guarded at all times by an armed security team.
• Multiple redundant security systems are used to keep the vault under constant surveillance.
• Our vault is privately owned & managed by IDS of Texas.
• Our vault is independently run outside of the precarious fractional reserve banking system.
• BullionStar is fully insured against all risks, including mysterious disappearance and fidelity.

1) Customer Audits

• As a customer, you are welcome to audit your precious metals held in our Dallas, Texas vault. Please contact us beforehand to set up an audit appointment.
• Please bring identification that matches the name on your BullionStar account.
• We charge USD 249 for each in-person customer audit.

2) Third-Party Audits

• BullionStar’s LMBA-approved third-party auditor, Bureau Veritas, conducts annual audits of all customer bullion that are stored in our vault.
• Bureau Veritas verifies the physical existence of all customer-owned precious metals, matches the serial numbers of randomly selected bullion bars to verify whether they match the serial numbers listed in the Live Audit Report, and verifies the weights of randomly selected bullion bars to ensure their legitimacy.
• Click here to download Bureau Veritas’s audit reports.

3) Live Audit Report

• BullionStar publishes an online Live Audit Report so that customers can verify their precious metals holdings within an anonymous list of all customer-owned precious metals.
• The data used to generate the Live Audit Report comes from our vault inventory system and is updated in real time when precious metals are deposited or withdrawn from the vault.
• When conducting their independent audits to verify the physical existence, serial numbers, and weights of customer-owned bullion, Bureau Veritas verifies against the Live Audit Report as reference.

4) Internal Audits

• BullionStar conducts frequent internal audits of both the company-owned and customer-owned precious metals bullion that are stored in our vaults.
• Our internal audits help us maintain our commitment to operational excellence that entails the thorough documentation, meticulous enumeration, and systematic organization of all precious metals that are stored with us.

5) Financial Audits

• BullionStar is comprehensively audited annually.
• We are audited by a licensed Singaporean auditing firm as required by Singaporean law.
• Our auditor verifies our physical stock inventory during each audit.
• The audit report is included in BullionStar’s annual report.

• The vault certificate proves the direct legal ownership of your precious metals that are stored in our vaults.
• The vault certificate is updated every time a new transaction is finalized such as buying, selling, or withdrawing precious metals.
• Historical vault certificates can also be downloaded.
• Click here to download vault certificates from your BullionStar account.

Following the first year being free, our U.S. vault storage fees are competitively priced at 0.39% per year for gold bullion and 0.49% per year for silver and platinum bullion. Click here to learn more about our vault fees.

• Our insurance coverage is provided by Lloyd's of London - the leading provider of insurance to the precious metals bullion industry.
• All precious metals, cash, and other assets stored in our vaults are fully covered by our insurance policy.
• BullionStar’s strategic vault locations in the world’s safest and most secure jurisdictions help to keep our insurance premiums low, which allows us to pass those low costs to our customers in the form of highly competitive vault storage rates.

• The Bullion Savings Program enables customers to purchase gold, silver, and platinum by the gram. Each BSP gram is fully backed by physical precious metals.
• The Bullion Savings Program is a particularly economical way to gain exposure to precious metals because we sell BSP grams of gold, silver, and platinum at low premiums and spreads when compared to bullion products of smaller denomination.
• The Bullion Savings Program is a great solution for those who are interested in trading precious metals rather than taking physical possession.
• BullionStar will buy back your BSP grams at any time.
• Owners of BSP gold, silver, and platinum grams can convert their holdings into larger gold, silver, or platinum bullion bars at no additional cost.
• BullionStar publishes a daily report to show the physical precious metals backing of the Bullion Savings Program grams.
• Click here to buy gold, silver, or platinum through the Bullion Savings Program.

• All vault customers can access their proof of ownership certificate via their BullionStar account.
• When we process your precious metals into our vault for storage, we take photos of each item along with their serial numbers and printed order confirmation, and upload those photos to your BullionStar account so that you can identify your bullion and verify that the serial numbers in the photos match the serial numbers on your invoice and in the Live Audit Report.
• We handle all bullion under high-resolution video cameras and require two vault administration officers to sign off on each vault transaction.
• We segregate all BullionStar-owned precious metals from customer-owned precious metals in our vaults to prevent commingling of assets.
• We conduct frequent internal audits in addition to the annual audits conducted by Bureau Veritas, which is our LMBA-approved third-party auditing firm.

• When processing your precious metals into vault storage, we take photos of each item along with their serial numbers and printed order confirmation. These photos are uploaded to your BullionStar account so that you can identify your bullion and verify that the serial numbers in the photos match the serial numbers on your invoice and in the Live Audit Report.
• Once the pictures are uploaded to your account, you will receive an e-mail and text message with an order status update to let you know that your photos are ready for you to view.
• Click here to view the pictures of your precious metals via your BullionStar account.

Fee Schedule

• Your first year of U.S. vault storage is completely FREE.
• Gold bullion products: 0.39% per year.
• Silver & platinum bullion: 0.49% per year.
• Gold BSP grams: 0.09% per year.
• Silver & platinum BSP grams: 0.19% per year.
• We charge a daily minimum storage fee of USD 0.19 for U.S. vault storage if the calculated daily fee is below USD 0.19. Customer accounts that don’t hold any precious metals in the U.S. or only hold free Bullion Savings Program (BSP) grams that are awarded when new accounts are opened do not have to pay the minimum fee.
• Converting or withdrawing BSP grams is free.
• Vault withdrawal of bullion products (other than BSP grams) costs USD 129 per instance.
• In-person customer audits of precious metals stored in our vault cost USD 249 per instance.
• We charge late payment fees for storage charges of USD 99 per reminder plus monthly interest of 2%.
• We calculate storage fees every day based on the spot price at 11:01 am CST.
• We invoice storage charges on March 1^st of each year or when you sell or withdraw your bullion - whichever occurs first. We calculate the storage charges daily. For example, if you store USD 30,000 worth of gold bullion in the U.S., the daily storage charge will be USD 0.32 (USD 30,000*0.0039/365). We add up the daily storage costs for the full year to determine the total cost of storage for that year.
• To view your accrued storage charges, please visit the Storage Charges section of your BullionStar account.