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Buy & Store Precious Metals in the U.S.

One of the greatest challenges that physical precious metals investors face is determining where to safely store their metals. When stored at home, precious metals should be kept in a high-quality safe, which is usually heavy and expensive, and homeowners' insurance rarely covers precious metals. Bank safe deposit boxes are an alternative to home storage, but are not covered by FDIC deposit insurance nor insured by the banks.

BullionStar has the perfect solution to the precious metal storage dilemma: storing your precious metals in our ultra-high security U.S. vault. Our vault is located in Dallas, Texas. Texas is the most favorable jurisdiction for precious metals investors in the United States. In addition, our vault is Class III UL-rated, protected at all times by an armed security team, and monitored by state-of-the-art surveillance technology.

At BullionStar, our goal is to help you buy, sell, and store your precious metals as securely and confidentially as possible. Bullion stored in our vaults are fully insured against all risks at full replacement value. In addition, we utilize no less than five different audit methods to verify the existence and correctness of the precious metals that you have stored with us.

You Have Full Online Control of Your Precious Metals at All Times

BullionStar’s vault storage service is the most comprehensive, yet easy-to-use solution for buying, selling, and storing precious metals.

When you store your gold and silver bullion in our vault, you retain full control of your bullion at all times via your BullionStar account.

Your BullionStar account allows you to manage your precious metals online to buy, sell, audit, view photos of your bullion in our vault and much more. All of our services can be accessed from a single BullionStar account.

How Storage Works

Storing your precious metals in BullionStar’s vaults is easy and painless. Through your BullionStar account, you have full online control over your bullion and can buy, sell, withdraw, or audit your metals at any time.
  • Click here to open a BullionStar account.
  • It’s easy to purchase and store precious metals with BullionStar. Simply add your preferred products to the shopping cart and choose “Vault Storage” upon checking out.
  • You can conduct a physical audit of your precious metals. Please contact us to schedule the audit.
  • You can physically withdraw your precious metals from our vault at any time either by shipment or in-person pick-up at our Dallas vault. For in-person withdrawals, please contact us to make an appointment.
  • All customer-owned precious metals in our vaults are fully allocated and segregated. Our customers retain full, direct legal ownership of their precious metals.
  • All customer-owned assets are fully insured against all risks.
  • We offer no less than five different types of audits, including third-party audits, customer audits, and our Live Audit Report.
  • You can download an ownership certificate to prove the legal ownership of your precious metals.
  • You can view pictures of your precious metals that are uploaded to your BullionStar account.
  • All individual customer details and customer holdings are treated with complete confidentiality.
  • Our U.S. vault is Class III UL-rated, guarded by a professional armed security team at all times, and under constant surveillance by a state-of-the-art, multi-redundant security system.
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Online Management

You can use your BullionStar account to buy, sell, or withdraw your precious metals at any time.
  • Your BullionStar account allows you to manage and analyze your precious metals portfolio with ease. You can also check your transaction history, view pictures of your precious metals, and access the latest vault certificate that proves that you are the legal owner of your precious metals that are vaulted with us.
  • You can see the value of your precious metals portfolio in different currencies. You can also use different valuation methods online for your bullion portfolio such as buy price, sell price, and spot price.
  • You can view our Live Audit Report to verify the existence of your precious metals that are stored with us.
  • We offer you the ability to download audit protocols from the audits conducted by our LBMA-approved third-party auditor, Bureau Veritas.
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Withdrawing Your Metals

Bullion withdrawal is the process of taking physical possession of your vaulted precious metals.

We offer you two ways to withdraw your precious metals. You can either have your metals shipped directly to you or you can pick them up in-person at our Dallas, Texas vault. If you would like to pick up your metals at the vault, please contact us to make an appointment.

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Vault Security

BullionStar’s vault in Dallas utilizes state-of-the-art security practices and surveillance technologies to keep your precious metals safe.
  • Our vault is Class III UL-rated and is guarded at all times by an armed security team.
  • Multiple redundant security systems are used to keep the vault under constant surveillance.
  • Our vault is privately owned & managed by IDS of Texas.
  • Our vault is independently run outside of the precarious fractional reserve banking system.
  • BullionStar is fully insured against all risks, including mysterious disappearance and fidelity.
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Bullion Audits

BullionStar uses five different audit methods to verify the existence and integrity of your precious metals holdings that are vaulted with us.

1) Customer Audits

  • As a customer, you are welcome to audit your precious metals held in our Dallas, Texas vault. Please contact us beforehand to set up an audit appointment.
  • Please bring identification that matches the name on your BullionStar account.
  • We charge USD 249 for each in-person customer audit.

2) Third-Party Audits

  • BullionStar’s LMBA-approved third-party auditor, Bureau Veritas, conducts annual audits of all customer bullion that are stored in our vault.
  • Bureau Veritas verifies the physical existence of all customer-owned precious metals, matches the serial numbers of randomly selected bullion bars to verify whether they match the serial numbers listed in the Live Audit Report, and verifies the weights of randomly selected bullion bars to ensure their legitimacy.
  • Click here to download Bureau Veritas’s audit reports.

3) Live Audit Report

  • BullionStar publishes an online Live Audit Report so that customers can verify their precious metals holdings within an anonymous list of all customer-owned precious metals.
  • The data used to generate the Live Audit Report comes from our vault inventory system and is updated in real time when precious metals are deposited or withdrawn from the vault.
  • When conducting their independent audits to verify the physical existence, serial numbers, and weights of customer-owned bullion, Bureau Veritas verifies against the Live Audit Report as reference.

4) Internal Audits

  • BullionStar conducts frequent internal audits of both the company-owned and customer-owned precious metals bullion that are stored in our vaults.
  • Our internal audits help us maintain our commitment to operational excellence that entails the thorough documentation, meticulous enumeration, and systematic organization of all precious metals that are stored with us.

5) Financial Audits

  • BullionStar is comprehensively audited annually.
  • We are audited by a licensed Singaporean auditing firm as required by Singaporean law.
  • Our auditor verifies our physical stock inventory during each audit.
  • The audit report is included in BullionStar’s annual report.
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Vault Certificates

As a vault storage customer, you can download a certificate of ownership that lists your precious metals products stored with us.
  • The vault certificate proves the direct legal ownership of your precious metals that are stored in our vaults.
  • The vault certificate is updated every time a new transaction is finalized such as buying, selling, or withdrawing precious metals.
  • Historical vault certificates can also be downloaded.
  • Click here to download vault certificates from your BullionStar account.
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One Year of FREE Vault Storage

We offer one year of completely FREE U.S. vault storage, starting from the date of your first precious metals purchase for vault storage in the U.S.

Following the first year being free, our U.S. vault storage fees are competitively priced at 0.39% per year for gold bullion and 0.49% per year for silver and platinum bullion. Click here to learn more about our vault fees.

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Insurance Coverage

Precious metals that are stored with us are insured against all risks at full replacement value.
  • Our insurance coverage is provided by Lloyd's of London - the leading provider of insurance to the precious metals bullion industry.
  • All precious metals, cash, and other assets stored in our vaults are fully covered by our insurance policy.
  • BullionStar’s strategic vault locations in the world’s safest and most secure jurisdictions help to keep our insurance premiums low, which allows us to pass those low costs to our customers in the form of highly competitive vault storage rates.
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Bullion Savings Program (BSP)

BullionStar’s Bullion Savings Program is ideal for investors who are looking for a cost-effective way to build a precious metals portfolio over time.
  • The Bullion Savings Program enables customers to purchase gold, silver, and platinum by the gram. Each BSP gram is fully backed by physical precious metals.
  • The Bullion Savings Program is a particularly economical way to gain exposure to precious metals because we sell BSP grams of gold, silver, and platinum at low premiums and spreads when compared to bullion products of smaller denomination.
  • The Bullion Savings Program is a great solution for those who are interested in trading precious metals rather than taking physical possession.
  • BullionStar will buy back your BSP grams at any time.
  • Owners of BSP gold, silver, and platinum grams can convert their holdings into larger gold, silver, or platinum bullion bars at no additional cost.
  • BullionStar publishes a daily report to show the physical precious metals backing of the Bullion Savings Program grams.
  • Click here to buy gold, silver, or platinum through the Bullion Savings Program.
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Legal Ownership

When you store your precious metals with BullionStar, you are the legal owner of those precious metals.
  • All vault customers can access their proof of ownership certificate via their BullionStar account.
  • When we process your precious metals into our vault for storage, we take photos of each item along with their serial numbers and printed order confirmation, and upload those photos to your BullionStar account so that you can identify your bullion and verify that the serial numbers in the photos match the serial numbers on your invoice and in the Live Audit Report.
  • We handle all bullion under high-resolution video cameras and require two vault administration officers to sign off on each vault transaction.
  • We segregate all BullionStar-owned precious metals from customer-owned precious metals in our vaults to prevent commingling of assets.
  • We conduct frequent internal audits in addition to the annual audits conducted by Bureau Veritas, which is our LMBA-approved third-party auditing firm.
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Precious Metals Photos

We take pictures of your vault-stored precious metals for verification purposes.
  • When processing your precious metals into vault storage, we take photos of each item along with their serial numbers and printed order confirmation. These photos are uploaded to your BullionStar account so that you can identify your bullion and verify that the serial numbers in the photos match the serial numbers on your invoice and in the Live Audit Report.
  • Once the pictures are uploaded to your account, you will receive an e-mail and text message with an order status update to let you know that your photos are ready for you to view.
  • Click here to view the pictures of your precious metals via your BullionStar account.
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Vault Storage Fees

BullionStar‘s vault storage fees are amongst the most competitive in the industry. You’ll be hard pressed to find another precious metals dealer that charges such low fees for storing physically allocated and insured bullion!

Fee Schedule

  • Your first year of U.S. vault storage is completely FREE.
  • Gold bullion products: 0.39% per year.
  • Silver & platinum bullion: 0.49% per year.
  • Gold BSP grams: 0.09% per year.
  • Silver & platinum BSP grams: 0.19% per year.
  • We charge a daily minimum storage fee of USD 0.19 for U.S. vault storage if the calculated daily fee is below USD 0.19. Customer accounts that don’t hold any precious metals in the U.S. or only hold free Bullion Savings Program (BSP) grams that are awarded when new accounts are opened do not have to pay the minimum fee.
  • Converting or withdrawing BSP grams is free.
  • Vault withdrawal of bullion products (other than BSP grams) costs USD 129 per instance.
  • In-person customer audits of precious metals stored in our vault cost USD 249 per instance.
  • We charge late payment fees for storage charges of USD 99 per reminder plus monthly interest of 2%.
  • We calculate storage fees every day based on the spot price at 11:01 am CST.
  • We invoice storage charges on March 1st of each year or when you sell or withdraw your bullion - whichever occurs first. We calculate the storage charges daily. For example, if you store USD 30,000 worth of gold bullion in the U.S., the daily storage charge will be USD 0.32 (USD 30,000*0.0039/365). We add up the daily storage costs for the full year to determine the total cost of storage for that year.
  • To view your accrued storage charges, please visit the Storage Charges section of your BullionStar account.
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FAQs About BullionStar’s U.S. Vault Storage

Q: How do I purchase precious metals from BullionStar for storage in the United States?


A: Our buying process is straightforward. Browse through the products on our website, add the preferred items to your shopping cart, go to the checkout and choose "Vault Storage United States" as your delivery method. Once you’ve placed your order and we have received your payment, we will send you a payment confirmation and text message.

Next, we will process your vault order. As we keep our stock inventory in a separate section of the same vault as we store customer-owned metals, it helps us to swiftly process customer orders. We aim to process all orders within two business days of having received payment.

Once your precious metals have been processed into vault storage, we take photos of your products, upload them to your BullionStar account, and send you confirmation via e-mail and text message. You can thereafter manage your holdings online through your BullionStar account.

Q: Can I purchase precious metals from BullionStar in the U.S. and have them shipped to me?


A: Absolutely! Just browse through the available products on our website, add the desired items to your shopping cart, and choose “Shipping by Courier from United States” as your delivery method. Once we have received your payment, we will send you a payment confirmation and text message.

Next, we will ship your products to you and send you the tracking number of your shipment. Click here to learn more about BullionStar’s U.S. shipping process.

Q: Can I use the same BullionStar account for buying, selling, and storing precious metals?


A: You sure can! You can buy, sell, withdraw, or store bullion across all of BullionStar’s vault locations using one and the same BullionStar account. You can also analyze your bullion portfolio, view the latest vault certificate, view pictures of your precious metals, audit your holdings, view third-party audit protocols, and more, all from the same BullionStar account.

Q: Are precious metals stored in BullionStar’s U.S. vault insured?


A: Yes, our comprehensive insurance policy covers all customer-owned precious metals that are stored in our U.S. vault against all risks, including mysterious disappearance and fidelity. Click here to learn more about our insurance coverage for U.S. vault customers.

Q: How do I sell or withdraw my precious metals that are stored with BullionStar?


A: Your BullionStar account is used to manage your precious metals holdings, including selling them back to BullionStar or physically withdrawing them either via shipping or in-person at our Dallas, Texas vault.

Q: Does BullionStar insure vault withdrawal shipments?


A: Yes, we fully insure all outbound shipments of precious metals for full replacement value. We bear the risk of your shipment until you have received it.

Q: What does it cost to store precious metals in BullionStar’s U.S. vault and when are my storage fees due?


A: We offer one year of completely FREE vault storage. Following the free first year, our storage fees are amongst the most competitive in the industry:

  • Gold bullion products: 0.39% per year
  • Silver & platinum bullion: 0.49% per year

We charge a daily minimum storage fee of USD 0.19 for U.S. vault storage if the calculated daily fee is below USD. Customer accounts that don’t hold any precious metals in the U.S. or only hold free Bullion Savings Program (BSP) grams that are awarded when new accounts are opened do not have to pay the minimum fee.

Other fees include:

  • Vault withdrawal of bullion products (other than BSP grams): USD 129 per instance
  • In-person customer audit of precious metals stored in our vault: USD 249 per instance

We invoice storage charges on March 1st of each year or when you sell or withdraw your bullion - whichever occurs first. We add up the daily storage costs for the full year to determine the total cost of storage for that year.

To view your accrued storage charges, please visit the “Storage Charges” section of your BullionStar account.

Q: How do I pay for my storage fees?


A: You can pay for your storage fees online using the cash balance on your account or with any of BullionStar’s usual payment methods, including debit or credit card, bank transfer, or cryptocurrency. We invoice storage charges on March 1st of each year or when you sell or withdraw your bullion, whichever occurs first.

Q: Can I pay my storage fees from my BullionStar cash account and have the proceeds credited from U.S. sell orders?


A: Yes.

Q: How can I learn more about the process of buying and selling precious metals?


A: Please review our help section and feel free to contact us with any questions or comments that you may have.

Q: Where is BullionStar United States located?


A: Our vault partner, IDS of Texas, handles all physical transactions and storage of precious metals and is located at 11925 N. Stemmons Fwy, Suite 180, Dallas, Texas 75234.

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